Your privacy is important to us. This policy explains how Fynixnix Elixir collects, uses, and protects your personal information.
Last updated: January 1, 2024
At Fynixnix Elixir, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, make purchases, or interact with our services. We operate in compliance with the UK General Data Protection Regulation (GDPR) and other applicable data protection laws.
This policy applies to all users of our website, customers, and individuals who engage with our natural health and beauty products. By using our website or services, you consent to the collection and use of information in accordance with this policy. We encourage you to read this policy carefully to understand our practices regarding your personal information.
Fynixnix Elixir is dedicated to transparency in our data practices. We believe that you should have control over your personal information and we strive to provide clear explanations of our data processing activities. If you have any questions about this policy or our data practices, please contact us using the information provided at the end of this document.
We collect information to provide you with a personalized and efficient experience when using our website and services. The types of information we collect include:
When you make a purchase, create an account, or contact us, we may collect:
We automatically collect certain information about your use of our website:
We use cookies and similar technologies to enhance your browsing experience. For detailed information about our cookie usage, please refer to our separate Cookie Policy.
We do not collect sensitive personal data such as health information, religious beliefs, or political opinions unless explicitly provided by you in communications. All data collection is limited to what is necessary for providing our services and improving your experience.
We use the information we collect for various purposes, all of which are designed to improve your experience and provide our services effectively:
We process your data based on legitimate interests, contractual necessity, legal obligations, or your explicit consent. We never sell your personal information to third parties for marketing purposes. Any data processing is proportionate and limited to what is necessary for the specified purposes.
For marketing communications, we only send information that we believe may be of interest to you based on your previous interactions with us. You have the right to unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
We take your privacy seriously and only share your information in limited circumstances:
We may share your information with trusted third-party service providers who assist us in operating our business:
These providers are contractually obligated to protect your data and only use it for the purposes specified by us.
We may disclose your information if required by law, court order, or government regulation. This includes situations involving legal proceedings, fraud prevention, or protection of our rights and safety.
In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners. We will notify you of any such change in ownership or control of your personal data.
We do not sell, rent, or lease your personal information to third parties for their own marketing purposes. Any data sharing is strictly limited to the purposes outlined above and is conducted with appropriate safeguards in place.
Under GDPR and other data protection laws, you have several rights regarding your personal information:
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within 30 days and may ask for verification of your identity to protect your privacy. Some rights may not apply in all circumstances, and we will explain our reasoning if we cannot fulfill a request.
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK or your local data protection authority.
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. Cookies are small text files stored on your device that help us remember your preferences and improve our services.
We use different types of cookies:
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality. For more detailed information about our cookie practices, please refer to our separate Cookie Policy.
We also use web beacons and similar technologies to track email opens and clicks, but only with your consent for marketing communications.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to using industry-standard practices to protect your information.
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Typically:
When data is no longer needed, it is securely deleted or anonymized.
As a UK-based company, your data is primarily processed within the European Economic Area (EEA). However, some of our service providers may be located outside the EEA. In such cases, we ensure appropriate safeguards are in place, such as:
We only transfer data to countries that provide adequate protection or where we have implemented appropriate safeguards.
Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by email (if you have provided an email address) or by posting a prominent notice on our website.
The "Last updated" date at the top of this policy will indicate when it was last revised. We encourage you to review this policy periodically to stay informed about our data practices.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Fynixnix Elixir
756 Mill Lane
Bristol, BS1 5DB
United Kingdom
Email: [email protected]
Phone: +44 14 4304 2549
For privacy-specific inquiries, you can also contact our Data Protection Officer at [email protected].
We are committed to addressing your privacy concerns promptly and will respond to your inquiries within 30 days.